OUR VALUES AND ETHICS

At Grupo Promax we consider our values to be the vital part of our engine to continue working according to our Code of Ethics and Conduct.


We encourage our collaborators, customers, suppliers, investors, community and anyone else who interacts with Grupo Promax to learn about and live by our Code of Ethics and Conduct and be consistent with it in our daily actions.


Throughout our history we have maintained our essence and identity by growing together with our environment and interest groups, we are focused on:

Ethics

Acting ethically

Collaboration

Dignity and care for our collaborators, business partners and communities

Human Rights

Respecting human rights in our chain

Environment

Taking care of the environment

PROMAX VALUES

INTEGRITY

Always does the right thing, for the right reasons and in the right way.

HUMILITY

We present ourselves with a personal profile of simplicity and modesty, showing optimal awareness about the use of resources.

CUSTOMER FOCUS

We put our external and internal clients first, understanding them and their needs in order to offer a customized experience that exceeds their expectations.

EXCELLENCE

We work towards being better everyday and be the best at all we do.




COLLABORATION

We work as a team, actively participating with valuable contributions from everyone.

OPEN TO CHANGE

We are open to give and receive feedback in order to grow personally and professionally, we are eager to learn and in adapting to changes.

INNOVATION

We seek and implement new ways of working to be at the forefront of both our processes and our products.

ETHICS HOTLINE FOR COMPLAINTS

TIP

Seeking to ensure the values and ethics in all our business activities, we have a complaints system.


If you know of any act that affects or may affect the ethics or integrity of our companies, we invite you to make a confidential report through our Ethics Hotline: TIP.

Report here